115 Ash Street Willimantic, CT 06226; Phone: 860.456.2223
WRTD offers Dial-A-Ride and ADA paratransit demand-response services in addition to our fixed route services (the Willimantic City Bus and the Storrs-Willimantic Bus) and our Route 32 Commuter Bus Service. Dial-A-Ride may be used for rides to anywhere within the ten-town Windham Region (Ashford, Chaplin, Columbia, Coventry, Hampton, Lebanon, Mansfield, Scotland, Willington and Windham), including:
All WRTD services are open to the public.
To schedule a ride, call the Dial-A-Ride dispatcher at 456-1462 by 4:00 p.m. a minimum of two business days before you'd like a ride. Persons 60 years of age and older and persons with disabilities have priority scheduling. General Public rides are scheduled on an as-available basis. Call Dial-A-Ride at 456-1462 for additional information or to schedule a ride.
Operation of Dial-A-Ride requires the grouping of rides, whenever possible, according to destination. Dial-A-Ride is not a taxi service.
If you find that you do not need a ride you have scheduled, call the dispatcher immediately and cancel the ride.
Passengers who are certified ADA eligible and who are traveling within a 3/4 mile radius of a WRTD fixed-route bus (the Willimantic City Bus or Storrs-Willimantic Bus), may use Dial-A-Ride as paratransit during the days and hours of fixed-route operation. Call WRTD at 456-2223 for more information about ADA eligibility.
Dial-A-Ride gratefully accepts donations from its users or any other interested parties. Local contributions are matched with State and Federal funds. Please send to: Dial-A-Ride Office, 115 Ash Street, Willimantic, CT 06226.
| Passenger | Fare |
|---|---|
| General Public | $3.00 |
| Person with Qualifying Disability* | $1.50 |
| Person 60 Years of Age & Older* | Free |
| ADA Certified Passenger | $1.40-2.60** |
* Proper I.D. required for reduced fare. To receive the reduced fare privileges, display your Medicare Card, or your Transit/Reduced Fare Photo I.D. Card to the driver. If you do not have a Medicare Card, a Transit/Reduced Fare Photo I.D. Card is available by calling the CT Transit Senior/Disabled representative at (860) 522-8101.
** Call WRTD at 456-1462 for specific fare information.
Monday - Friday, 8:00 a.m. - 4:00 p.m.
Monday - Friday, 6:20 a.m. - 7:31 p.m.
Saturday, 6:20 a.m. - 6:44 p.m.